Privacy Policy
Data Privacy at Natrol.com and Related Websites
Natrol, which includes the Natrol family of brands, has established a comprehensive privacy
program, designed to help us respect and protect your data privacy rights. This statement includes
both Natrol’s European Union - U.S. Safe Harbor Privacy Statement and Website Privacy Statement.
EU Safe Harbor Privacy Statement
For personal information of employees, consumers, customers, investors, investigators and
government officials and all parties that Natrol receives from the European Economic Area, Natrol
has committed to handling such personal information in accordance with the Safe Harbor Principles.
Natrol’s Safe Harbor certification can be found at
http://web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list.
For more information about the Safe Harbor Principles, please visit the U.S. Department of
Commerce's Website at http://www.export.gov/safeharbor/sh_overview.html.
PRIVACY STATEMENT
Your privacy is important to us. We value the privacy concerns of visitors to Natrol.com
("Site"), and have created this Privacy Statement to explain what information we gather
from your visit to our Site, and how such information may be used. Please review the following
Privacy Statement to understand how your information will be treated as you make use of our products
and services.
This Privacy Statement describes our current privacy practices with regard to information we
collect when you interact with our website or products and services. Because we gather certain
types of information, we feel it is important that you fully understand the terms and conditions
under which we use the information you provide us. Please note that this Privacy Statement may change
from time to time, so please check back with us to view any update.
We collect the information necessary to monitor the effectiveness of the website design, our products,
and services. We may use the information we collect to occasionally notify you about important
functionality changes to the Site, new Natrol services, and special offers we think you'll find valuable.
If you would rather not receive this information, please notify us to change your preferences.
Information Collected, How We Use It, and How It Is Shared:
General User Information:
As a general policy, Natrol collects certain non-personal information as part of the standard
operation of Natrol's Internet servers. This information, such as the type of browser being used, its
operating system, and your IP address, is gathered in order to enhance your online experience. We collect
the information necessary to enhance your experience on our Site or to assist you with our products and
services.
For example, when you request pages from Natrol.com, our servers log your IP address. An IP address is
a number that's automatically assigned to your computer by your Internet provider whenever you're surfing
the Web. Natrol collects IP addresses for the purposes of analyzing website usage trends, administering
the website and tracking a user's path through the website. We also collect browser statistics, so that
we can tailor your experience with the Site. Natrol will not use your IP address to attempt to identify
your personal information, nor will we marry IP addresses to any personally identifiable information you
may provide us.
Natrol may use "cookies" to collect information. Cookies are pieces of information that a
website transfers to an individual's computer hard drive for record keeping purposes and to understand
its audience. These cookies would be restricted for use only on our Site, and would not transfer any
personal information to any other party. Our website may use cookies to better personalize the content
that you and other users will see. We may use the information to research and track our user's browsing
habits in the aggregate to gather data to enhance your experience on our Site and with our products.
Natrol will not marry cookies to any personally identifiable information you may provide us.
Most browsers are initially set up to accept cookies; however, you can reset your browser to refuse
all cookies or indicate when a cookie is being sent. The text in a Natrol cookie only tells us that you
have visited our Site before. Some of our Site features may not function properly if you refuse to accept
cookies.
In addition, there may be times when you provide Natrol with personal information, such as your e-mail
address, name, address or phone number, by sending us general e-mails or making phone inquiries. This
information is used to respond to your inquiries in the ordinary course of business, and is not shared
with third parties. However, we may use your email address to send you an invitation to join our database.
We may also from time to time collect survey information from you for research purposes.
Natrol does not share the information it collects from you through your IP address, though cookies, or
when you contact us for support with any third parties. We may, however, disclose your information if
required to do so by law, court order, or as required by other governmental or legal entities. Natrol
may also disclose user information in special cases when we have reason to believe that disclosing this
information is necessary to identify, contact or bring legal action against someone who may be causing
injury to or interference (either intentionally or unintentionally) with Natrol's rights or property,
other visitors, or anyone else that could be harmed by such activities.
Product Download Information:
If you decide to register and join the Natrol Nutrition Club, Natrol will request certain information
such as your age group, gender, income group and ZIP Code as part of the registration process. This
information is stored on our servers. Natrol does not marry this information to any personally
identifiable information, but we may disclose information as explained earlier. We may disclose your
information if required to do so by law, court order, or as required by other legal or governmental
entities. Or, Natrol may disclose user information in special cases when we have reason to believe that
disclosing this information is necessary to identify, contact or bring legal action against someone who
may be causing injury to or interference (either intentionally or unintentionally) with Natrol's rights
or property, other visitors, or anyone else that could be harmed by such activities.
You should be aware that this site is not intended for, or designed to attract, individuals under the
age of 18. We do not collect personally identifiable information from any person we actually know is an
individual under the age of 18.
Safe Technology:
Areas of this website that collect Your information use industry standard secure socket layer
encryption (SSL); however to take advantage of this your browser must support encryption protection.
To make sure you have the latest security features on your browser, we advise you to download and install
the latest version of your favorite browser – Microsoft Internet Explorer or Netscape Communicator. While
we make every effort to protect your personal information, keep in mind that no system can be guaranteed.
Links To Other Sites:
Natrol is not responsible for the content or practices of third party websites that may be linked
to our Site. These links are purely for informational purposes only. Our Site may also be linked to
websites operated by other companies. Visitors to these websites should refer to each websites'
respective privacy policies and practices.
Some of the content that members may view through our products may contain links to other
websites. Please note that when you click on one of these linked sites you are clicking onto another
website, and that linked website may collect personally identifiable information about you. We do not
control the collection or use of such information, and the practices of those advertisers and websites
are not covered by this Privacy Statement. Accordingly, we do not endorse, approve or hold ourselves
responsible for the privacy policies, terms of use or information gathering practices of any site that
you may link to and/or from our Site. Thus, our Terms of Use and Privacy Statement do not apply to those
linked sites. We encourage you to read the privacy statements of these linked websites as they may differ
from ours. Again, these links are for purely informational purposes only, and Natrol does not approve,
endorse, or control any such site’s content and/or practices or polices.
We reserve the right to share Your Information to respond to duly authorized information requests
of government authorities or where required by law, including acts of terrorism.
Your Acceptance Of These Terms/Policy Updates:
By using this Site, you indicate your acceptance of the Natrol Privacy Statement. If you do not
agree to this Statement, please do not use our Site. Natrol reserves the right to modify, alter or
otherwise update this Statement at any time, so visitors are encouraged to review this Statement
from time to time. Your continued use of the Natrol Site following the posting of changes to these
terms will mean you accept those changes.
Contact Us:
If you have any questions about this Privacy Statement, the practices of our Site, or your
dealings with our Site, you can contact info@natrol.com.
Remember, personal information provided by you via general e-mail inquiries to Natrol, such as
your e-mail address, is used to respond to your inquiries in the ordinary course of business, and
is not shared with third parties; however, we may send you invitations to join our database.
If you wish to be removed from our database, please let us know by sending an e-mail notification
to nutritionclub@natrol.com and advise us that you would like to unsubscribe.
Please note that you may continue to receive materials while we are updating our lists.
To view educational material on consumer privacy, please see http://www.ftc.gov/.
Last updated March 1, 2007.